Outstanding Results, Trust & Integrity
Caroline very much impressed us in all aspects of our dealings with her, whether we were the potential buyer or vendor. As a vendor, no detail of our sales process was too small, no time was too inconvenient. Every aspect of her duties was actioned with a high level of professionalism but at the same time was engaging and resulting in absolute confidence and trust in her abilities. Her advice around decisions in contract and price negotiation was well considered and informed. She was as invested in getting a great outcome as we were.
We have no reservations in enthusiastically recommending Caroline and would definitely engage her services again.
The best agent to have in my corner!
I asked Caroline to market my property because of her excellent results in Bardon. Having experienced working with her as a buyer, I knew how professional, knowledgeable and approachable she was. The experience of selling my property through her recently, just served to reinforce this perception. She does not just sell properties. She and her team, Trudy and Liz, create a dynamic where both sellers and buyers are supported with respect and compassion, through the process of realising the sale. Establishing trust, communicating openly and extensive knowledge of the market meant Caroline was the best agent to have in my corner.
Caroline was sensational!
Caroline was sensational. She held our hand throughout the process and gave us professional and timely guidance at every turn. We would not be the proud owners of this property without her. We were so impressed we have asked her to sell our current property for us.
Caroline, your enthusiasm, positivity, attention to detail and professionalism were outstanding. It was greatly reassuring to know that you were on my case and just a phone call away.
Your recommendations re preparatory work to ensure optimum presentation were absolutely spot-on and your recommended contractors did a great job. You made it very easy for me.
Thank you for nursing me through the whole process and for going the extra mile with many potential bidders so as to maximise the chance of auction success. The successful outcome owes everything to your incredible hard work and professional approach.
Caroline was absolutely exceptional in helping us purchase our home. She was extremely clear and articulate, always prompt with her communications and very clear with the vendors' expectations. Our negotiations went quickly, smoothly and without a hitch. She has followed up with us and offered support after the sale as well. I would highly recommend Caroline without exception.
Passion & Commitment
Caroline Brown sold us. Absolutely and completely it was her passion, commitment and total understanding of what we were looking for in an agent. She went above and beyond for us and achieved outstanding results. Exceeded expectations from the moment we met her.
Above & Beyond
You have gone above and beyond the call of duty. You came into our lives during a period of great uncertainty, and brought a level of professionalism, positivity and understanding that greatly helped us through the selling process. You helped us feel confident, calm and well-informed. I would recommend Caroline to anyone wanting to sell. She is brilliant. There is nothing Caroline could do to improve her service. It is impeccable.
Caroline was the only agent we approached who fulfilled our ‘wish list’. She has an infectious passion, enthusiasm and persistence that supports, advises and guides you through the entire process of marketing, staging and sale, with outstanding results. She is an exceptional agent.
Excellent Negotiation Skills
I met a number of agents when considering who we would sell through, and liked Caroline's knowledge and enthusiasm from the first minute. Her advice about how to sell our property was clear and constructive.
Throughout the selling period, I always felt that she gave honest feedback and we were always kept informed about events. She had excellent negotiation skills and her interactions with myself were always professional and friendly. I would have no hesitation in recommending Caroline Brown.
Professionalism and personality plus!
Caroline somehow made the biggest investment of our lives simple, smooth, trouble free, and dare I say it, a pleasurable experience!
Caroline was transparent and open with us throughout the whole purchasing process, and her professional advice meant we were never overwhelmed at any stage.
We are loving our new home, and would not be here if it weren't for Caroline and her team! We would not hesitate to recommend Caroline!