“So I had my property listed with another agent prior to going with Caroline Brown, and unfortunately, it didn't sell.

But during that time, I was also looking for my own house, my future house, and I came across a lot of Caroline brown properties in the area.

The selling process was actually quite amazing. It was seamless. And what I particularly loved was the organisation and the efficiency.

I was given a timetable straight away, which told me exactly what was happening when, and I could do as little or as much as I wanted to on this timetable.

During the whole process with Caroline Brown, I found that I always had someone who was checking in on me. Any concerns I had were immediately addressed. I was phoned very often, and I felt like I was part of the group or part of the family, and that I was looked after in this whole process.

So I really enjoyed that, because it was so welcoming.”